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Cash Management Product Manager

Company: ConnectOne Bank
Location: Union
Posted on: April 27, 2018

Job Description:

The Cash Management Product Manager (CMPM) develops, owns, and executes on enterprise strategies and related product vision. As part of the product team, the CMPM will work collaboratively with third-party developers, internal departments, internal staff, and Training function to achieve desired results.

Key Responsibilities




  • Support the Banks client first focus and rules of engagementmaintaining a professional demeanor, working as an active member of the CNOB team, providing all clients excellent service, always striving to make CNOB A Better Place to Be.
  • Leads product vision, strategy, development and execution to establish world class, industry leading, well adopted products that support internal efficiency, while delivering a stellar customer experience.
  • Responsible for defining and maintaining a detailed product roadmap for Cash Management products - Remote Deposit Capture, Account Analysis, Lockbox, Positive Pay.
  • Act as an Internal Subject Matter Expert on Cash Management Products.
  • Develop and deliver training on Cash Management Products.
  • Develops and maintains reports relating to usage and sales of Products.
  • Manage the entire product lifecycle, from strategic planning to tactical activities and ongoing relevance, monitoring product operation, engagement and success.
  • Drive solutions across development teams through market requirements and product positioning.
  • Responsible for analyzing potential partner relationships for the product(s) to include FinTech opportunities.
  • Work with stakeholders to gather requirements and determine Roadmaps for new product features as well as current product upgrades.


    Knowledge




    • Experience with Cash Management Products required.
    • Experience testing, implementing, and handling conversions highly preferred.
    • Knowledge of the small business banking and consumer space in relation to both processes and regulations.
    • Understanding of the FinTech Industry and new trends and significant players.
    • Metrics driven with a deep understanding of customer needs and the market landscape.
    • Skills
    • Any specific learned activities, generally gained through training (i.e., Word, Excel, accounting skills)
    • Excellent client services and time management skills.
    • Proficiency in Microsoft Office required (Excel, Word, PowerPoint).
    • Working knowledge of Google apps and products.
    • Outstanding written and oral communication skills.


      Abilities




      • Strong client first interest and ability.
      • Must be passionate about understanding how products work and the vision to see how it can be of value to current and future customer usage and see the improvements needed to keep customer value growing.
      • Demonstrate ability to gather and transform product feedback into actionable requirements.
      • Proven ability to plan and deliver products in an agile environment.
      • Able to work across functions, sell business ideas, and drive consensus.
      • Highly collaborative and capable of building strong relationships.
      • Organized and focused to drive meaningful results, process improvements, manage complexity, and meet operational deadlines.
      • Detail oriented, organized, and driven to get things done.


        Other Requirements




        • College degree preferred, but not required
        • 5+ years of experience working with cash management products or combination experience, education and superior performance.

          Keywords: ConnectOne Bank, Union, Cash Management Product Manager, Accounting, Auditing, Union, New Jersey

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