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Administrative Assistant

Company: RadNet
Location: Union
Posted on: November 23, 2021

Job Description:

Job Summary: The Administrative Assistant performs routine clerical tasks, answering telephones, processing the mail, and additional clerical duties. Schedule: Monday through Friday 8:00a.m. - 4:30p.m. Essential Duties & Responsibilities: * Processing and logging incoming mail. * Maintain log tracking incoming mail to our physical location either directly or from other facilities that should be going directly to our lockbox or resolved within certain operational processes. * Ensure all mail is logged same day as received. Based on directives, forward mail to the lockbox or distribute to specific areas. * For mail that should have been sent to the lockbox address, contact sender and request correspondence be redirected in the future. * Continue notifications if additional mail is received by sender; escalate to management if no change is made after 2nd request. * Provide status updates to management on a weekly basis in requested format. Assist with identification of patient addresses for returned refund checks according to established procedures. * Return Mail -- Handle according to established procedures, update billing system with new addresses. * Assist with coordination of meetings; agenda, logistics of ensuring the facilities are prepared for type of meeting. * Prepare meeting agendas & recap/summary of notes from meetings. * Coordinate preparation of meetings handouts, coordination of meeting logistics * Assist with printing/mailing letters generated by AR Follow up activity, and other departments as needed. * Assists with other related clerical duties such as photocopying, faxing, filing and collating. * Log all incoming faxes and distribute to the appropriate department. * In coordination with management, determine if faxes should be routed to other areas based on protocols and notify sender on future routing. * Provide updates to management on a weekly basis. * Assists in the ordering, receiving, stocking and distribution of office supplies. * Provides callers with information such as company address, location, fax numbers and other related information. * Answer phones in specific areas and route calls to appropriate areas according to direction from management team. * Maintain log of incoming calls. * Report volume and reason for calls to designated management team. * Composes types and edits correspondence, reports, memoranda and other material. * Performs independent research and prepares information for special reports, gathering and summarizing data. * Promptly and courteously answers telephone calls. Provides effective and efficient assistance to callers and distributes messages as necessary. * Other duties as assigned. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and Management retains the right to add or change duties at any time. Minimum Qualifications Education and Experience: * Professional, with exceptional customer service skills and the ability to maintain confidentiality. * Tactful demeanor, courteous and helpful. * Ability to answer and transfer calls, utilize various office equipment (scanner, copier, postage machine) * Prioritize, organize and the ability to file accurately. * Time management skills. * Ability to handle moderately complex assignments under minimal supervision. * Proficient computer skills in Microsoft Office, including Outlook, MS Word, Excel and PowerPoint. * Ability to perform basic math functions. * Strong verbal and written communication skills. * Ability to excel with change and respond appropriately even in challenging situations. * The above knowledge, skills and abilities may be demonstrated by a high school diploma and one to two years of previous administrative experience. * Must be able to work effectively both independently and with others. Quality Standards: * Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors. * Maintains CEUs and licensing as needed in order to maintain a high level of skill in technical capabilities. * Follows OSHA regulations, RadNet and site protocols, policies and procedures. * Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times. * Practices universal safety precautions. * Promotes good public relations on the phone and in person. * Adapts and is willing to learn new tasks, methods and systems. Physical Demands: This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling or palpating, speaking, listening, and high-level cognition. Also, must be able to lift over 50 pounds, occasionally. All employees are to assist and participate as members of a lift assistance team (for special accommodation patients or any patient requiring assistance onto a table or equipment placement) to initiate or complete an exam or procedure. Working Environment: Technologists work in an outpatient medical office setting with low to moderate noise level. RadNet is an equal employment opportunity employer and treats all applicants and employees in a fair and non-discriminatory manner without regard to race, color, religion, sex (including pregnancy), gender, gender-identity, national origin, ancestry, genetic information, citizenship, age, mental or physical disability, veteran/military status, qualified disabled veteran, marital/ domestic partnership status, religious creed, medical condition, sexual orientation, political activity, or any other characteristic protected by federal, state or local laws. RadNet does participate in E-I9 verify.

Keywords: RadNet, Union , Administrative Assistant, Administration, Clerical , Union, New Jersey

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