Manager Innovation Administration &Analytics

Company: Metropolitan Transportation Authority
Location: New York City
Posted on: April 2, 2026

Job Description:

Description Position at Long Island Rail Road JOB DESCRIPTION Job Title: Manager Innovation Administration & Analytics Department: Office of Innovation MTA Agency: LIRR Primary Location(s): Queens Salary Range: $93,986-$140,979 Position Classification: Non-Safety Sensitive Union Affiliation: Non-Union Closing Date: Open Until Filled About your agency: Chartered in 1834, the Long Island Rail Road (LIRR) is the largest, busiest, and oldest continuously operating commuter railroad in the United States. In 2024, this 24/7/365 operation served 75.5 million riders on a system that stretches nearly 120 miles – from Penn Station and Grand Central Madison in Manhattan to Montauk on the eastern tip of Long Island. SUMMARY : This position provides centralized support for the Long Island Rail Road's Office of Innovation (OOI) by driving project coordination and data analytics across departmental initiatives. The role emphasizes project support through the development and maintenance of program-level and project-level reports, dashboards, and performance analytics to enable data-driven decision-making. Key responsibilities include managing project documentation, tracking milestones, analyzing Key Performance Indicators (KPIs), and preparing actionable insights for leadership. The position also supports strategic initiatives by leveraging data to identify trends, optimize workflows, and improve project outcomes. In addition, this role will handle essential administrative functions such as budget monitoring, audit reviews, and HR coordination, ensuring compliance and operational efficiency. This position drives centralized coordination and execution of projects within the Long Island Rail Road's Office of Innovation (OOI). The role focuses on project management and data analytics, including developing and maintaining program-level and project-level reports, dashboards, and performance metrics to enable informed decision-making. Responsibilities include managing project documentation, tracking milestones, analyzing KPIs, and delivering actionable insights to leadership. The position also leverages data to identify trends, optimize workflows, and improve project outcomes. In addition, the role includes administrative responsibilities such as budget oversight, audit reviews, and HR coordination to ensure compliance and operational efficiency. DUTIES AND RESPONSIBILITIES : Responsibilities may include, but are not limited to: Plan, organize and monitor departmental projects, Track Milestones, deliverables, and timelines, Ensure alignment with organizational goals Manage the development and implementation of office and program related systems and processes. Coordinate and manage the centralized administrative requirements set forth by LIRR, MTA, FTA, and others. Prepare and support OOI with required human resource needs. Develop and maintain dashboards, report, and KPI’s, analyze project performance metrics and trends, Provide actionable insights for leadership decision-making. Update policies and procedures for related coordination activities; review and coordinate procedures and training on the administrative elements of the railroad as associated with department goals and related administration; and conduct internal reviews, closeouts, and audit assessments. Identify inefficiencies using data analytics. Recommend and implement process improvements. Support innovation initiatives through data driven strategies. Prepare reports, presentations, research and studies, associated with projects goals. Manage project and departmental budgets. Prepare financial reports and assist with audits. Ensure compliance with fiscal policies. Maintain processes between project staff, consultants, contractors, and internal railroad departments that reflect the current LIRR procedures, practices, and internal controls. Handle HR related tasks (onboarding, scheduling, documentation). Manage general administrative activities as needed. Select, develop and motivate personnel within the department. Provide prompt and effective coaching and counseling. Review performance of subordinates. Create and maintain a professional environment that respects individual differences. Promote safe work practices and provide safe working conditions ensuring adherence to guidelines of company safety policies and procedures. Lead by example. Perform other assignments as requested by Senior Management REQUIRED EDUCATION AND EXPERIENCE : Bachelor’s Degree in Arts/Sciences (BA/BS) in Business, Engineering, Finance, or other related field of study. Demonstrated, directly related, equivalent experience and education may be considered in lieu of the degree, subject to approval Minimum 7 years of experience preferably in an Office Management, Project Management environment with emphasis on planning, management, and/or administration Minimum 3 years of data management and analysis experience Must be able to demonstrate excellent oral, written, interpersonal and presentation skills. Must be able to organize reports, can analyze and recommend solutions to coordination problems Must be able to read and write reports and/or procedures and read and interpret audits. Strong Computer Skills and knowledge of management systems/databases are desirable. Must be able to demonstrate effective business partnerships, interpersonal skills, and the ability to interact effectively with all staff members of all levels, with a high level of professionalism. BENEFITS : Commuting Assistance – based on operating MTA agency (complimentary transportation pass within the MTA’s jurisdiction and tax-advantaged accounts) Low Premium – High Quality Health Insurance Plans (lifetime coverage for eligible retirees and their dependents) Pension plans and retirement savings accounts for eligible employees Generous Paid Time Off and Holidays provided. Tuition Reimbursement for eligible employees Employee Assistance Programs MTA Exclusive Employee Discount Programs Work Life Services team and Office of the Chaplains unit Employee Resource Groups TapYourCareer MTACareers Layout 1 (mta.info) OTHER INFORMATION : Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). Actual salary offers may vary based on individual work experience. The annual salary range is subject to change and may be modified at the company’s discretion. Employees driving company vehicles must complete defensive driver training once every three years for current MTA drivers, or within 180 days of hire or transfer for an employee entering an authorized driving position. Current employees should be in their current position 12 months prior to starting a new role and must possess a satisfactory work history. Including attendance and discipline records. Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications In addition to meeting the minimum requirements of the position, the selection process may include, but is not limited to, a pre-screening assessment (i.e., physical, written, and/ or practical evaluation) and interview. Candidates forfeit further consideration in the process if they fail to participate in any step of the process when scheduled. Make-up dates/times will not be given. In addition, LIRR employee applicants must be in their current position for the 12 months immediately preceding the close date of this posting and must possess a satisfactory work history, including attendance and discipline record. A record of more than ten sick days without medical documentation in two of the last three years is considered unsatisfactory attendance. Not all qualified applicants are guaranteed an interview due to the competitive selection process. A medical examination and safety-sensitive drug/alcohol test may also be required. TapYourCareers MTACareers EQUAL EMPLOYMENT OPPORTUNITY/ADA DISCLAIMER : MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. If you require reasonable accommodation for a medical condition or disability to participate in the job application or interview process, please notify your MTA representative once you have been contacted regarding the role.

Keywords: Metropolitan Transportation Authority, Union , Manager Innovation Administration &Analytics, Administration, Clerical , New York City, New Jersey