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Cable Installation Technician

Company: Prince Telecom, LLC
Location: Union
Posted on: May 30, 2018

Job Description:

Job DescriptionPrince Telecom, a national leader in the telecommunications field, is hiring individuals to install Cable TV/Phone/Internet and Alarm systems in residential homes and businesses. We have multiple openings in multiple areas. We offer growth potential, training, competitive benefits for qualified applicants.Due to rapid growth, we are offering a $3000 dollar sign on bonus to experienced triple play technicians in the Union, NJ area.Two pre-qualifiers: 6 month minimum triple play experience and you must run your own route by the 15th day of employment. Job Duties Include:

  • Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, internet, telephone and alarm equipment in accordance with guidelines.
  • Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters.
  • Attempts to identify and remedy sources of customer-perceived problems.
  • Drives company vehicle between home/office, warehouse, and work sites in a safe and courteous manner.
  • Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties.
  • Completes paperwork accurately, and reports and records work order status updates.Customer Service Duties Include:
    • Greeting customers in the home while conducting home walk thru
    • Reviews all requested services with the customer in order to ensure understanding and agreement.
    • Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns.
    • Provide customer education regarding product and service usage.
    • Cleans work area upon completion of job.Benefits:
      • Paid Time-Off
      • Paid Holiday
      • Company Vehicle
      • Cell phone
      • Cable specific tools
      • Fuel reimbursement
      • Medical/Dental/Vision/Life Insurance/Long Term Disability/Short Term Disability
      • 401(k) with Company Match
      • Company Stock Purchase PlanRequirements:
        • Must be able to pass background and drug screening
        • Valid driver's license with minimum of 2 years driving experience and a good driving record
        • Ability to lift up to 100 pounds
        • Ability to carry a 28’ ladder from truck to pole
        • Ability to work in tight spaces such as a crawl space of a house If you are interested in learning more about our organization, please visit our website www.PrinceTelecom.com.__________________________________________________________________Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company’s policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.Company DescriptionFounded in 1986 in New Castle, Delaware with a commitment to deliver outstanding service that consistently exceeds customer expectations, Prince Telecom LLC has grown to become one of the nation's largest fulfillment providers. With a national footprint and over 1,500 employees, Prince Telecom affords its customers a single source solution with the ability to deploy a well-equipped, professionally trained and experienced workforce capable of meeting needs anywhere in the United States. Prince Telecom offers a wide range of services that includes: residential and commercial installations, digital converter deployment, high speed modem installations, home security and automation, underground and aerial construction services and special projects such as MDU construction, drop rebuilds and audits.At Prince Telecom we are proud of our installation technicians and operational support teams who meet our strict pre-employment and on-going safety and quality control criteria; we reward their outstanding performance with competitive pay, bonus programs, paid training, career development programs, safety certifications, paid time off and medical, dental, vision, life and 401(k).

          Keywords: Prince Telecom, LLC, Union, Cable Installation Technician, Engineering, Union, New Jersey

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