Part Time Urgent Care Receptionist/Medical Assistant - Jericho, NY
Company: Optum
Location: Jericho
Posted on: May 12, 2025
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Job Description:
Opportunities with Optum in the Tri-State region -(formerly
CareMount Medical, ProHEALTH New York and Riverside Medical Group).
Come make a difference in the lives of people who turn to us for
care at one of our hundreds of locations across New York, New
Jersey and Connecticut. Work with state-of-the-art technology and
brilliant co-workers who share your passion for helping people feel
their best. Join a dynamic health care organization and discover
the meaning behind -Caring. Connecting. Growing together.
Optum Urgent Care Jericho has an immediate opening for a friendly,
patient focused and detailed oriented -Associate Part Time Urgent
Care Receptionist/Medical Assistant to join our team. The Associate
Part Time Urgent Care Receptionist/Medical Assistant is responsible
for the completion of set processes and protocols. Works
cooperatively with all members of the care team to support the
vision and mission of the organization, deliver excellent customer
service and adhere to Lean processes. Supports the teams in meeting
financial, clinical and service goals.
Schedule: Office is open -seven days a week. This role would
consist of a 29.5-hour work week, Tuesday through Thursday from
1:50 pm to 10:00 pm and Saturday 6:50 am to 3:00 pm. Rotating
Holidays. The schedule will be determined by the supervisor upon
hire.
Location: 555 North Broadway, Jericho, NY 11753
Primary Responsibilities:
Greet patients and conduct check-in process: Collect or verify
demographic information, including key demographic fields
Load or update insurance information as needed
Answer telephone calls promptly and courteously for all
specialties
Confirms and schedule appointments
Verify eligibility and authorization and flag appointment
accordingly
Scan insurance card(s)
Collect co-payments and outstanding balances
Post payments received in practice management system and provided
system-generated receipts
Sends patient records to primary care physician
Takes vital signs, performs EKGs and assists providers with patient
care
Prepares exam rooms for patients and documents patient encounters
in Epic
Performs lab testing and quality assurance
Prepares and tracks specimens sent to lab
Schedule appointments using approved scheduling guidelines
Ability to be cross trained as a medical assistant
Use call processing and other applicable functionality in the EHR
to take messages and communicate with clinicians
Monitor daily reminder call logs; conduct outreach to patients
requiring appointments; contact patients who, "no show," for follow
up appointments for chronic conditions or preventive care
Monitor administrative tasks in the EHR and respond timely
Scan and index documents into the EHR; ensure that necessary
documents, lab results, etc. are available in advance of patient
visits
Assist coworkers as needed to assure smooth office operation and
delivery of excellent service through teamwork
Demonstrate respect for patients and Optum staff by presenting a
friendly, courteous manner always and maintaining patient
confidentiality
Perform other duties as assigned
What are the reasons to consider working for UnitedHealth Group? -
Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications: -
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Intermediate level of proficiency with Microsoft Office
Ability to be cross trained as a medical assistant or have your
certification as a medical assistant presently
Ability to cover other offices if needed
Ability to work:
Tuesday through Thursday from 1:50 pm to 10:00 pm
Saturday 6:50 am to 3:00 pm
Preferred Qualifications:
1+ years of experience working in medical front office position
performing duties such as scheduling appointments, checking
patients in/out, insurance verification, collecting co-pays, and
maintaining medical records
Experience working with an electronic health record (EPIC)
Knowledge of medical terminology
Soft Skills: -
Ability to work independently and maintain good judgment and
accountability -
Demonstrated ability to work well with health care providers -
Strong organizational and time management skills -
Ability to multi-task and prioritize tasks to meet all deadlines
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Ability to work well under pressure in a fast-paced environment
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Excellent verbal and written communication skills; ability to speak
clearly and concisely, conveying information in a manner that
others can understand, as well as ability to understand and
interpret information from others -
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The salary range for this role is $16.00 -to $28.85 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations. -
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, Union , Part Time Urgent Care Receptionist/Medical Assistant - Jericho, NY, Healthcare , Jericho, New Jersey
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