Bilingual Case Manager

Company: Community Council Health Systems
Location: Philadelphia
Posted on: February 27, 2026

Job Description:

Job Description Job Description We are Hiring Join Our Team! "When you work at Community Council Health Systems, you join a team that values compassion, collaboration, and a commitment to building a brighter future for everyone. Together, we focus on making a meaningful impact in the lives of those we serve and supporting each other along the way. POSITION DETAILS /ESSENTIAL FUNCTIONS: The Bilingual Case Manager will assist children with a serious mental illness or emotional disorder, in gaining access to needed medical, social, educational, and other services. 1. Assist the consumer or their family in obtaining and maintaining culturally appropriate basic living needs and skills such a: housing, food, medical care, recreation, education and employment. 2. Provide services within the context of the consumer and their family's culture. 3. Provide case management service in accordance with a written, consumer-specific service plan which assesses strengths, needs interests and is goal and outcome oriented. 4. Provide case management services as needed in the place where the consumer/family resides or needs the service. Services may also be provided in the Case Management office when off-site interventions would not be appropriate. 5. Contact the consumer or their family will be determined by an assessment of their need. Face-to-face contact with the consumer shall be made on the basis of the assessment and will range from once a week to one time per month. 6. Ensure that when a consumer or their family that cannot be contacted during any visit that they are provided immediate follow-up and that this continues until the consumer's status is clarified. 7. Provide crisis intervention services to all children and adolescent Case Management consumers. 8. Written case notes should document the purpose for each contact and reflect the goals and objectives of the service plan. 9. Complete all required paperwork and submit such paperwork by stated deadlines. 10. Maintain Case Management records and ensure that all documentation is included in the consumer’s records. 11. Provide continuity of care for children and adolescents receiving Case Management services who are hospitalized. 12. Will provide telehealth services when necessary to the consumer and their family or any other pertaining parties that is part of the consumer’s case. Requirements QUALIFICATIONS FOR THE POSITION: A bachelor’s degree with major course work in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling, education. (1) year experience (paid or unpaid) in a human service field. This experience must involve direct contact with the individual receiving services (i.e. coaching, teaching, case management, etc.) Must have a registered operable Automobile and must also show proof of current insurance. Valid driver’s license. Experience navigating multi-system services and a working knowledge of available community resources Demonstrate an understanding of cultural competence and the principles of recovery. . Bilingual - strong communication skills both written and verbal Excellent Computer skills - Credible software

Keywords: Community Council Health Systems, Union , Bilingual Case Manager, Healthcare , Philadelphia, New Jersey