Patient Access Representative I-Per Diem- Nights, Atlantic Health Morristown Medical Center
Company: Atlantic Health System
Location: Morristown
Posted on: April 4, 2026
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Job Description:
Description Patient Access Representative Responsible for
patient-facing registration and other associated tasks like
information collection, validation, and requisitioning of orders
and services. Participates in Insurance-related tasks including,
but not limited to verification, collection of co-payments, and
collection of associated paperwork. Ensures compliance with
regulatory requirements and hospital policies and protocols. Acts
as a liaison between patients, providers, payers, and other related
stakeholders for all post-care matters related to account
resolution. Principal Accountabilities: (including but not limited
to) The Patient Access Representative (PAR) plays a vital role in
the patient and family experience, serving as an initial point of
contact within our health system Securing accurate information,
Interpreting and communicating patient responsibility Obtaining
accurate patient identification is essential for the financial and
operational success of the organization Greeting customers with a
smile and address customers by name in a courteous, respectful and
professional manner Attempting to resolve customer questions and
concerns Adapting to changes in the work environment Meeting shift
expectations Handling challenging customers Obtains and verifies
patient information for registration Maintains contact with
third-party payers to determine reasons for outstanding claims and
communicates to facilitate speedy payment of claims Requests
payment of financial dues from patient or guarantors Obtains
federally required and hospital related consents in a timely manner
Reconciles daily bank bags and posts dues collected and/or data
entry or charge codes within the financial system. Ensures
compliance with Health Insurance Portability and Accountability Act
(HIPAA) and works in various patient settings and locations
Performs other related duties as assigned Qualifications Required:
HS Diploma or equivalent Ability to lift more than 25lbs if needed
Preferred: Customer service experience Electronic Medical Record
(EMR) experience, preferably EPIC Minimum of 1 years of experience
in Patient Access, Medical Office, Health Insurance or relevant
area.
Keywords: Atlantic Health System, Union , Patient Access Representative I-Per Diem- Nights, Atlantic Health Morristown Medical Center, Healthcare , Morristown, New Jersey
