Retail supervisor

Company: 2nd Ave Thrift Superstores
Location: Union
Posted on: June 17, 2022

Job Description:

We are a growing thrift retailer outside of Philadelphia, PA with a presence throughout the Mid Atlantic Region. We are proud of our long-standing heritage as well as our loyal customers and dedicated employees. We understand how to do our work with purpose and we love developing talent. Come and join a unique company culture with career growth and competitive pay!

The Retail Store Supervisor is responsible for assisting the Retail Manager with all front-of-house processes, merchandising initiatives, and customer service within the store. The Retail Supervisor position is a great opportunity for motivated, high-performing retail management professionals looking to advance and grow with us.

Responsibilities:

• Serves as the first point of contact to resolve all customers' complaints and questions. Refers to higher management when unable to resolve the issue.
• Assigns tasks to all store retail associates and follow up on work.
• Maintains a positive and productive work environment for all employees and customers.
• Conducts training for all new retail associates.
• Responds to cashier request for price checks and other functions. Set up and resolve cash-out at the end of shift.
• Ensures that the sales floor upholds merchandising standards to satisfy customers' product demand.
• Follows and upholds all operations guidelines, human resources policies, and procedures.
  Qualifications:
  
  
  • 1-3 year of experience within a fast-paced, retail supervisory role.
  • Must be able to have a rotating flexible schedule.
  • Bilingual preferred but not required.
  • Must have interpersonal & communication skills.
  • Entry level Excel knowledge is required.
    PM22

Keywords: 2nd Ave Thrift Superstores, Union , Retail supervisor, Hospitality & Tourism , Union, New Jersey