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Call Center Representative/Customer Service

Company: Planet Honda
Location: Union
Posted on: May 30, 2018

Job Description:

Job DescriptionThe area’s largest Honda dealership is in search of Business Development Center (BDC) candidates. Our successful BDC utilizes innovative phone and internet strategies to drive customers to our store. A background in customer service or telemarketing is desired. This is a full-time position and there is NO COLD CALLING INVOLVED! Earn $45k to $80k per year salary and bonus. We provide our representatives with superior training in order to provide our customer's with an exceptional purchase experience. Responsibilities (include but not limited to):

  • Follow up with prospective customers in response to their email inquiries.
  • Receive all inbound sales calls.
  • Set appointments with customers.
  • Maintain a customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
  • Willingness to work in a team environment and follow direction.
  • Establish personal goals that are consistent with the dealership's standards of productivity, and devise a strategy to meet those goals.
  • Attend sales meetings and training sessions as required.
  • Follow all company policies and procedures.
  • Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.Job Requirements:
    • Motivation to be Successful
    • Great Customer Service Skills
    • Be Able to Create and Maintain Customer Relationships
    • Strong Computer & Phone Skills
    • Self-Starter and Ability to be a Great Team Player
    • Maintain Professional Business Attire and Appearance
    • Must work on Saturdays​Company DescriptionPlanet Honda in Union, NJ is one of the leading automobile dealerships in the country. We serve Newark, Jersey City, Union, and all surrounding areas. Are you a motivated, qualified and dedicated worker? Do you strive for the highest standards of customer service? If you’re currently in the auto industry or if you are serious about a career change with potential for long-term success, we here at our Union Honda dealership would like to speak with you. If you wish to become part of the Planet Honda team. For more information contact Planet Honda or give us a call at 908-964-1600 ext 1002. We look forward to speaking with you soon.

      Keywords: Planet Honda, Union, Call Center Representative/Customer Service, Hospitality & Tourism, Union, New Jersey

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