Rep, CRO Mobile Examiner - (P/T) - ExamOne/Bridgewater, NJ area
Company: Quest Diagnostics Incorporated
Location: Union
Posted on: April 24, 2024
Job Description:
Under the direction of the Branch Manager or Field Leader, the
Mobile Examiner's primary responsibility is to provide coverage in
the field ensuring that mobile exams are completed accurately and
on time. Maintain a safe and professional environment for
applicants, clients, and employees, perform with confidence all
aspects of an insurance exam, including specimen collection and
processing duties following established practices and procedures.
May also be required to act as coach, mentor,instructorand resource
person for new employees who have completed the required phlebotomy
training program.
Pay Range: $13.97 - $26.71 / hourSalary offers are based on a wide
range of factors including relevant skills, training, experience,
education, and, where applicable, certifications obtained. Market
and organizational factors are also considered.
- Ensures all specimens are collected accurately and on
time.
- Collects specimens according to established procedures.
- Conducts in center exams and mobile exams, which include taking
basic vitals, medical histories, venipuncture, urine collection,
and EKG. Also collects specimens for pre- employment drug
screenings and other Quest Diagnosticsservices.
- Responsible for completing application packets and other
paperwork accurately.
- Label,centrifugeand split specimens as required by test
order.
- Upload and complete cases in portal within 24hrson weekdays and
within 48hrson weekends.
- Package specimens for transport and ship to lab indicated on
work orders.
- Responsible for the safe and timely transporting of specimens,
supplies,equipmentand materials to the appropriate
destination.
- Maintains records of each specimen collected each day. Support
Record Deletion process when directed by Management.
- Submits original paperwork to destination.
- Provides customer service to clients.
- Follows current Examiner's Manual.
- Reads, understands and complies with departmental policies,
protocols and procedures: (i.e.Procedure Manuals, Safety Manual,
Compliance Manual, Automobile policies and procedures, Employee
Handbook, Quality Assurance Manual).
- Maintains all appropriate Phlebotomy logs.
- Maintains error rate of no more than 3%.
- Confirms exams withclientsday before appointment and status the
case at time ofconfirmation.
- Correct non-applicant errors within a24 hourtimeframe.
- Submits accurate time and travel logs as directed by management
and on time.
- Submits accurate expense forms, if applicable, on the required
day.
- Properly clock in and out for work assignments.
- Provides travel logs when applicable.
- Demonstrates organizational commitment.
- Adheres to departmental and company code of grooming and dress
code and lab coat policies,appearing neat and clean at all times.
Be aware of smoke residue and heavy fragrances.
- Wear companyissued identification badge at all timesduring work
assignments.
- Reports on time to work, following attendance guidelines.
- Answers the telephone in a friendly and helpful manner, by
incorporating the company name,self-identificationand a helpful
statement.
- Communicates appropriately with customers, agents,
applicants,coworkersand the general public.
- Communicates all unresolved problems immediately to the
appropriate Manager or Supervisor.
- Remains polite and courteousat all times.
- Additional responsibilities required of Mobile Examiner.
- Ensures facilities or work areas are neat, clean and in good
repair, takes appropriate action to advise Manager or Supervisor of
required repairs and maintenance; Disposes of biohazard containers
when scheduled.
- Assist with periodic inventory counts, report shortages and
problems to Manager or Supervisor as they occur; stockssuppliesas
needed.
- Provide supply orders as specified by Branch Manager.
- Work effectively with staff employees to ensure compliance with
dress code, EHS & QA requirements, customer service requirements
and SOP's, advising Manager or Supervisor of any issues or problems
as they arise.
- Performs other department-related clerical duties when
assigned.
- Answersphone and dispatch calls when assigned.
- Participates on teams and special projects when asked.
- Assist Manager or Supervisor with the implementation of SOPs
for examiner services in accordance with Quest Diagnostics
guidelines.
- With direction and guidance from Manager or Supervisor, and
having appropriate training guidelines, act as mentor and resource
person for new employees providing support for department
protocols,practicesand procedures.
- Assist with distribution of technical information and
communications to the work group.
- Flexible travel (up to25 mileradius) and flexible work hours.
Maintain dates of availability and dates unavailable
inExamview.
- All other duties as assigned, within scope of the
position.
- Required use of company i-pad or specified electronic
device.
QUALIFICATIONSRequired WorkExperience:
- Minimum 100 documented successful blood draws required.
- Minimum one-year phlebotomy experience. Experience with
pediatric and geriatric patients is a plus.Preferred Work
Experience:Prefer urine or hair follicle collection and EKG
experience.Physical and Mental Requirements:
- Sitting for periods of time
- Standing while performing work
- Driving to and from work assignments
- Lifting no more than 40 pounds.
- Ability to multitask
- Must be flexible and available based on
staffingrequirements;weekends, holidays and overtime. May be
required to work occasional on-call duties weekends,eveningsand
early AM.
- Must have a valid driver license and clean driving record with
access to dependable/insured transportationKnowledge:N/ASkills:
- Excellent interpersonal and communication skills
- Demonstrates good organization, communication, and
interpersonal skills;is able tomanage concerns of patients and
employees in a professional manner.
- Basic computer skills in Microsoft office with the ability to
learn new software.
- Must be able to make decisions based on established procedures
and exercise good judgment. Seek supervisor guidance when
appropriate.
- Ability to work in a rapidly changing environment.EDUCATION
High School Diploma or EquivalentLICENSE CERTIFICATIONSPhlebotomy
or Medical Assistant certification
Keywords: Quest Diagnostics Incorporated, Union , Rep, CRO Mobile Examiner - (P/T) - ExamOne/Bridgewater, NJ area, IT / Software / Systems , Union, New Jersey
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