Quantitative UX Researcher (LLM), Vice President
Company: JPMorganChase
Location: Jersey City
Posted on: April 1, 2026
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Job Description:
Description Join us and apply your research skills to
understanding digital product users and driving decisions which
make those products better for our users. As a Quantitative UX
Researcher (LLM), Vice President in the Behavioral Insights Team,
you will play a pivotal role in shaping the user experience across
our products and services. Leveraging your deep expertise in
research methods and digital product delivery, you will design and
execute research to uncover valuable insights into the wants,
needs, and abilities of our users. Apply your advanced knowledge of
quantitative methods to critically analyze the effectiveness of our
existing and future designs as you collaborate with
cross-disciplinary teams — your work will drive effective product
decisions across the firm. You will join a research team with a
culture of continuous learning, which will benefit from your
thought leadership and expertise. Job responsibilities Partner
closely with colleagues across product, design and technology to
design and execute research projects which inform strategy and
decision-making Analyze and interpret data using advanced
quantitative methods and translate insights into actionable
recommendations to enhance user experience Define relevant metrics
and facilitate their implementation to provide meaningful insights
about product performance and user experience Advise colleagues on
what to measure about user experience, both by tracking user
behavior and by running user surveys Monitor industry trends in
user experience research methods and incorporate innovative
techniques to maintain a competitive edge in the market Collaborate
with others as part of a culture of continuous learning and
knowledge-sharing within the user experience team Required
qualifications, capabilities, and skills 5 years of experience or
equivalent expertise in generative and evaluative user experience
research, with a strong focus on quantitative research methods
Proven ability to conduct various research techniques, such as
surveys, A/B tests and statistical modelling, to derive actionable
insights to inform product decisions Experience in collaborating
with cross-functional teams, including product managers, UX
designers and developers, to propel user-centric decision-making
and inform product prioritization Experience in designing
high-quality research studies with an iterative mindset, with an
ability to adapt study parameters to accommodate changing product
design needs Experience analyzing and visualizing data using Python
or R, focused on developing reproducible analytical pipelines
Experience synthesizing large datasets from different sources to
derive meaningful insights Experience distilling complex research
findings into actionable insights and to communicate insights
effectively to audiences with different levels of seniority and
familiarity with research Preferred qualifications, capabilities,
and skills Advanced degree (e.g. MSc, PhD) in data science,
behavioral science, social psychology, statistics, or another
related field Experience with advanced statistical methods (e.g.,
longitudinal analysis, multi-level modeling, AI/ML techniques)
Experience using experimental and quasi-experimental designs
Familiarity with Tableau and/or Adobe Analytics
Keywords: JPMorganChase, Union , Quantitative UX Researcher (LLM), Vice President, IT / Software / Systems , Jersey City, New Jersey
