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70120-Merchandise Associate

Company: The TJX Companies Inc
Location: Union
Posted on: November 17, 2021

Job Description:

Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. Job Summary: Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Responsibilities: Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures Promotes credit and loyalty programs during customer interactions Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards Accurately processes and prepares merchandise for the sales floor following company procedures and standards Initiates and participates in store recovery as needed throughout the day Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store Provides and accepts ongoing recognition and constructive feedback Adheres to all labor laws, policies, and procedures Supports and participates in store shrink reduction goals and programs Participates in safety awareness and maintenance of a risk-free environment Performs other duties as assigned Requirements: Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong organizational skills with attention to detail Capable of handling multiple tasks at one time Able to respond appropriately to changes in direction or unexpected situations Possesses strong communication skills Capable of lifting heavy objects with or without reasonable accommodation Works effectively with peers and supervisors to accomplish tasks Retail customer experience preferred Job Summary: Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.Responsibilities:Role models established customer experience practices with internal and external customersSupports and embodies a positive store culture through honesty, integrity, and respectAccurately rings customer purchases/returns and counts change back to customer according to established operating proceduresPromotes credit and loyalty programs during customer interactionsMaintains and upholds merchandising philosophy and follows established merchandising procedures and standardsAccurately processes and prepares merchandise for the sales floor following company procedures and standardsInitiates and participates in store recovery as needed throughout the dayMaintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire storeProvides and accepts ongoing recognition and constructive feedbackAdheres to all labor laws, policies, and proceduresSupports and participates in store shrink reduction goals and programsParticipates in safety awareness and maintenance of a risk-free environmentPerforms other duties as assignedRequirements:Possesses excellent customer service skillsAble to work a flexible schedule to support business needsPossesses strong organizational skills with attention to detailCapable of handling multiple tasks at one timeAble to respond appropriately to changes in direction or unexpected situationsPossesses strong communication skillsCapable of lifting heavy objects with or without reasonable accommodationWorks effectively with peers and supervisors to accomplish tasksRetail customer experience preferred

Keywords: The TJX Companies Inc, Union , 70120-Merchandise Associate, Other , Union, New Jersey

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