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Call Center Representative

Company: Planet Honda
Location: Union
Posted on: November 17, 2022

Job Description:

*Are You Currently Working in Retail Sales or Hospitality?*

*Are You Friendly, Outgoing and Have Great Organizational Skills?*

*Looking for Better Hours and Earning Potential?*

*Planet Honda is Hiring Immediately!*

Planet Honda is searching for a talented *Business Development Center Representative *who can help our service team achieve their targeted goals! If you have a knack for sales and customer service and want to increase your earning potential while improving your quality of life, this is a terrific opportunity!

As a *BDC Representative*, you will respond to and communicate with our current and prospective sale and service customers via email and phone. Ideal candidates will be polished, professional, energetic, sales-minded, and customer-focused. You must be able to handle heavy call volume and possess the ability to get customers in the door while maintaining outstanding phone etiquette. Outstanding verbal and written communication skills and computer proficiency are essential skills. Dealership experience is a plus, but not required.

_*What will you be doing?*_

--- Outbound and inbound customer phone calls.

--- Respond via email and phone to Internet Leads

--- Determine each customer's needs by asking the correct questions

--- Set appointments for sales team and service departments

--- Ensure a positive customer experience

--- Introduce customers to sales and service teams

--- Enter customer information into CRM

_*Who are we looking for?*_

--- Customer-focused, energetic, and self-motivated

--- Experience in customer service, call center or retail sales

--- Dealership experience, a plus

--- Ability to handle heavy phone volume

--- Persuasive- knack for sales and customer service

--- Strong communication skills -verbal and written

--- Excellent computer skills

--- Highly organized with attention to detail

_*What do we offer?*_

As part of *Lithia Motors*, we are a *Fortune 500 Company*. We offer a generous, comprehensive compensation and industry- leading benefits package and all the tools you will need to be successful. Our offerings include:

--- Medical, Dental, Prescription and Vision Plans

--- Paid Holidays & PTO

--- Company-Paid Short and Long-term Disability Insurance

--- Company-Paid Life Insurance

--- 401(k) Retirement Plan with Employer Match

--- Employee Stock Purchase Plan

--- Lithia Learning Center

--- Vehicle Purchase Discounts

--- Wellness Programs

--- Opportunity for advancement

_Lithia & Driveway is an equal opportunity employer and a drug free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment._

Job Type: Full-time

* 8 hour shift

* Call center: 1 year (Preferred)
* Customer service: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Planet Honda, Union , Call Center Representative, Other , Union, New Jersey

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