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Universal Banker

Location: Union
Posted on: November 26, 2022

Job Description:

*Job description** Build a long-term financial relationship with each member through active participation in the Credit Unions consultative service culture initiatives. Engage with members through various channels to identify potential needs and offer matching solutions that meet those needs.* Assist members with the following services, including but not limited to; opening and closing of various deposit accounts and services, processing of loan requests, processing account servicing requests, process account maintenance requests.* Perform traditional teller functions such as cash drawer balancing and processing member transaction requests such as deposits, withdrawals, payments, and transfers.* Maintain a comprehensive understanding of all delivery channels, in an effort to drive member utilization and engagement (online banking, mobile banking, branch, phone, ATM, etc.).* Consistently participate in various outbound initiatives to both develop new relationships and grow existing ones. Including but not limited to; outbound engagement, networking, referral generation, member onboarding, and more.* Achieve both individual and branch goals as set forth by management. Provide exceptional member service by promptly and efficiently processing member requests, ensuring member calls are returned same day, remaining the point of contact for requests processed in other departments, and ensuring to follow through and follow up with members after the request is completed.* Assist the branch supervisor in ordering and auditing cash and money orders, official checks and settlements of vault and ATM, and other branch related operational tasks.* Adheres to proper regulatory compliance, follows departmental policies and procedures, completes compliance training as assigned. Demonstrate the ability to make sound decisions. This may include making on-the-spot decisions regarding member transactions; weighing member satisfaction issues with the Credit Unions exposure to loss or fraud and the ability to think through and rationalize decisions.* Provide support to inter- and intra-departmental staff as needed. Including but not limited to having flexibility with general scheduling, covering other branches and/or departments, and assisting with other assigned tasks or responsibilities as needed. Demonstrate composure, sensitivity and professionalism in all interactions with members and colleagues alike; always represent the credit union in a positive and professional manner.Job Type: Full-timePay: $17.00 - $22.00 per hourBenefits:* 401(k)* Dental insurance* Health insurance* Paid time off* Vision insurancePhysical setting:* OfficeSchedule:* 8 hour shiftCOVID-19 considerations:Any offer for employment is contingent upon submission of proof of COVID-19 vaccination prior to the start of employment, subject to valid legal exemptions, and an evaluation as to whether reasonable accommodation.Work Location: One location

Keywords: ATLANTIC FEDERAL CREDIT UNION, Union , Universal Banker, Other , Union, New Jersey

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