Account Coordinator

Company: LifeStation
Location: Union
Posted on: September 16, 2023

Job Description:

Description:Account CoordinatorUNION, NJLifeStation is seeking an Account Coordinator with a genuine desire to help others and a track-record in client success, building relationships and communications. As an Account Coordinator on our Client Support team, you will communicate directly with clients, primarily through email and phone, and work closely with our internal Account Management, Claims and Customer Service teams to ensure a flawless relationship between LifeStation and our clients. If you are passionate about delivering outstanding support and delighting clients at every turn, this is the role for you.What You Will Be Doing:Foster and grow relationships with our partners, offer personalized service and support them in their goal of providing exceptional care to their membersOperate as the lead point person for client relationshipsSupport LifeStation clients and liaise with Client Operations and Account Management to ensure client successRegularly review client escalations to ensure their timely resolution, and proactively identify ongoing issues with internal support teamsAssist new clients with their account onboarding, ensuring that clients are realizing their objectives. Help them measure their success by understanding trends on the account and providing timely and relevant data and reports.What's In It For You:From the moment you walk into our beautiful offices, you get the right entrepreneurial vibe with all the excitement and benefits you'd expect. However, LifeStation is serious about fostering a healthy work/life balance and time spent with the team will confirm that. Most importantly you will have the chance to surround yourself with some of the best and brightest people around, working together to help ensure the safety and security of people across the United States.Benefits and Perks:Top pay (salary depending on experience; submit your expectations with your application) and excellent comprehensive benefits packageChance to grow by working with an experienced and talented teamEntrepreneurial work environment with the freedom to get things doneMake a true impact on our company and products with high-visibility and possibilities for career growthExcellent location close to highways and public transportationExcellent Comprehensive Insurance Coverage401(k) Retirement Savings Plan & Employer MatchCompany Paid Life InsuranceRequirements:Requirements:3+ years of experience in customer service, client success or account managementOutstanding verbal and written communication skills, in person and on the phoneYou thrive in a team-based environmentYou have a passion to help othersYou possess creative problem-solving skillsAbility to establish and grow meaningful relationships with clients and colleaguesComfortable working in a fast-paced, dynamic environmentBachelor's degree required

Keywords: LifeStation, Union , Account Coordinator, Other , Union, New Jersey