Call Center Representative
Company: Planet Honda
Posted on: November 16, 2023
The area's large dealership is in search of Business Development
Center (BDC) candidates. Our successful BDC utilizes innovative
phone and internet strategies to drive customers to our store. A
background in customer service or telemarketing is desired. This is
a full-time position and there is NO COLD CALLING INVOLVED! Earn
$45k to $80k per year salary and bonus. We provide our
representatives with superior training in order to provide our
customers with an exceptional purchase experience. Responsibilities
(include but not limited to):
- Follow up with prospective customers in response to their email
- Receive all inbound sales calls.
- Set appointments with customers.
- Maintain a customer follow-up system that encourages repeat and
referral business and contributes to customer
- Continually learn about product updates, features, accessories,
inventory, and their benefits to the customer.
- Willingness to work in a team environment and follow
- Establish personal goals that are consistent with the
dealership's standards of productivity, and devise a strategy to
meet those goals.
- Attend sales meetings and training sessions as
- Follow all company policies and procedures.
- Demonstrates behaviors consistent with the Company's Values in
all interactions with customers, co-workers, and vendors.
- Motivation to be Successful
- Great Customer Service Skills
- Be Able to Create and Maintain Customer Relationships
- Strong Computer & Phone Skills
- Self-Starter and Ability to be a Great Team Player
- Maintain Professional Business Attire and Appearance
- Must work on Saturdays
- Medical & Dental Plan
- Employee Assistance Program
- Proven Sales & Product Training
- Opportunities for Advancement -
- Dealership Gym
- Employee Purchase Program
- Dealership Cafe
Keywords: Planet Honda, Union , Call Center Representative, Other , Union, New Jersey
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