Call Center Representative

Company: Planet Honda
Location: Union
Posted on: November 16, 2023

Job Description:

The area's large dealership is in search of Business Development Center (BDC) candidates. Our successful BDC utilizes innovative phone and internet strategies to drive customers to our store. A background in customer service or telemarketing is desired. This is a full-time position and there is NO COLD CALLING INVOLVED! Earn $45k to $80k per year salary and bonus. We provide our representatives with superior training in order to provide our customers with an exceptional purchase experience. Responsibilities (include but not limited to):

• 
  
• Follow up with prospective customers in response to their email inquiries.
  
• Receive all inbound sales calls.
  
• Set appointments with customers.
  
• Maintain a customer follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  
• Continually learn about product updates, features, accessories, inventory, and their benefits to the customer.
  
• Willingness to work in a team environment and follow directions.
  
• Establish personal goals that are consistent with the dealership's standards of productivity, and devise a strategy to meet those goals.
  
• Attend sales meetings and training sessions as required.
  
• Follow all company policies and procedures.
  
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors.
  Job Requirements:
  • 
    
  • Motivation to be Successful
    
  • Great Customer Service Skills
    
  • Be Able to Create and Maintain Customer Relationships
    
  • Strong Computer & Phone Skills
    
  • Self-Starter and Ability to be a Great Team Player
    
  • Maintain Professional Business Attire and Appearance
    
  • Must work on Saturdays
    -We -Offer:
    • 
      
    • Medical & Dental Plan
      
    • 401k
      
    • Employee Assistance Program
      
    • Proven Sales & Product Training
      
    • Opportunities for Advancement -
      
    • Dealership Gym
      
    • Employee Purchase Program
      
    • Dealership Cafe
      

Keywords: Planet Honda, Union , Call Center Representative, Other , Union, New Jersey