Income Certification Specialist
Company: WEST SIDE FED SR.SUP
Location: Bronx
Posted on: May 1, 2025
Job Description:
Our StoryThe West Side Federation for Senior and Supportive
Housing, Inc. (WSFSSH) is a community-based organization whose
mission is to provide safe, affordable housing with supportive
services within a residential setting which enhances the
independence and dignity of each person. WSFSSH develops, manages,
and provides housing for low- income older persons, many of whom
live with mental illness and/or have experienced homelessness.
WSFSSH is an Equal Opportunity Employer (EOE)
Summary DescriptionReporting to the Building manager, the chief
responsibility for the Income Certification Specialist is to assist
in achieving quality compliance with the requirements of the
WSFSSH's external funders and regulators, thereby safeguarding
WSFSSH's assets and income streams, and meeting WSFSSH's high
standards for excellence in this sphere. In carrying out these
duties the Income Certification Specialist interacts extensively
with both external stakeholders (lenders, syndicators, equity
investors, government entities, etc.) and internal staff to ensure
that WSFSSH meets its compliance and reporting requirements. Key
Responsibilities
- Assist with the completion of annual compliance
recertification, monitoring deadlines and requirements to deliver
such certification in a timely, thorough, quality manner.
- Act as liaison regarding compliance and regulatory program
standards and requirements; programs include HPD (Housing
Preservation & Development) Section 8 / Affordable Housing, LIHTC,
NYCHA, Section 8, Fair Housing, Affirmative Fair Housing Marketing,
HPD Regulatory guidelines,
- Assume a supporting role in deciphering and communicating
relevant updates, facts, and requirements of related programs; help
identify and implement training; keep abreast of material industry
/ program changes that impact upon WSFSSH's projects / assets
- Process rent bills, receipts in RealPage. Process rent payments
in a timely manner.
- Oversee and ensure quality control of the department's Master
Files (electronic and hard copy) related to tenant records /
compliance records
- Draft correspondence concerning all related building
management, compliance, certification, subsidy, and other pertinent
matters
- Serve as the Leasing and Compliance team's primary source,
communicator, and reference point for tenant ledgers, income
limits, maximum rents, and other key compliance parameters for
relevant programs.
- Review, approve, and resolve issues regarding rent rolls, TICs
/ recertification packages. Assist in audit preparation, responses,
and other reports and data
- Be a proficient user and troubleshooter within RealPage's
Affordable system; work with Assistant Manager and Property Manager
with daily operations as requested.
- Support and train building staff in their role(s) as
contributors to the safekeeping and preservation of WSFSSH assets
Required Skills/Experience
- Working knowledge of HPD, NYCHA, SECTION 8 guidelines
- Demonstrated experience in project management, SRO building,
affordable housing programs, income recertification, DHCR Lease
Renewals and/or subsidy/regulatory compliance, property management
and/or other areas related to WSFSSH's Supportive Housing
Management function
- Excellent written and spoken communications skills
- Strong office/organizational skills
- Working with residents with disabilities and mental
Illness
- Ability to problem-solve independently
- Proficiency in Word, Excel, Outlook, Teams, and Internet
search/usage
- Experience with RealPage's OneSite
- The ability to liaise effectively with supervisor, Core
management staff, and other WSFSSH employees throughout the
organization to achieve the Asset Management Team's goal
- Be emotionally, mentally, and physically able to perform job
responsibilities
- Maintain a strong and reliable work ethic and work
schedule
- Must be willing and able to be flexible and adaptable, to
multi-task, to effectively handle competing priorities, and to hold
and exercise effective and appropriately professional
boundariesEducation
- High School Diploma or GED required; Bachelor of Arts/Bachelor
of Science Degree preferred
- LIHTC Certification, or relevant work experience preferred
WSFSSH is an Equal Employment Opportunity Employer (EEO);
employment is based upon employees' qualifications without
discrimination on the basis of race, creed, color, national origin,
religion, sex, age, disability, marital status, sexual orientation,
military status, citizenship status, genetic predisposition or
carrier status, or any other protected characteristic as
established by law.
Monday - Friday, 9a-5p
35
Compensation details: 27-30 Hourly Wage
PIdda251fba595-37248-37483910
Keywords: WEST SIDE FED SR.SUP, Union , Income Certification Specialist, Other , Bronx, New Jersey
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