Network Technician / Tier 2 support
Company: eSOZO Computer and Network Services
Posted on: June 20, 2022
eSOZO is currently seeking a Network Technician, Tier 2 level
support in Union, NJ.Split schedule
- 8:00 to 5:00 - Work from home for 4 hours and go on site for
the remaining 4 hours
- Work on site from 8:00 to 1:00 and work the remaining 4 hours
at home. eSOZO is a leading provider of Managed IT Services,
headquartered in central NJ and servicing clients globally.If you
have experience in Network support, Tier 2 troubleshooting, Desktop
support, hardware, software, and Firewall security skills, and
would like to take you career to the next level, we want to speak
to you! Please apply! As a Network Technician you will:
- Provide services through telephone, email, and face-to-face
- Identify and resolve problems quickly and efficiently.
- Install and remove software from computer systems and networks,
diagnose, and repair technical issues.
- Plan, Design, and implement changes to the network.
- Assemble hardware and install or delete software to ensure all
hardware and software are working properly.
- Troubleshoots computer equipment to confirm it is running
- Recovers any lost or accidentally deleted data.
- Complete Tier 2 projects.
- Customer Service skills both on the phone and in person.
- Act as the bridge between Tier 1 work and Tier
- On-Site and remote client support.Basic Qualifications:
- 5 plus years of Tier Two Network and application support
- Workstation support
- Windows and IOS. O365, smart phones, tablets support
- Experience with Network configurations and installations,
mainly in Windows
- Experience with Firewall Configurations and Installations,
- WAP (Wireless Access Point) Configuration and Assessment.
- Experience with Active Directory and Exchange servers
- The ability to work a split shift It is an 8-5 schedule just a
hybrid split shiftPreferred Qualifications:
- Education: Degree in Computer Science, Information Technology,
or a related field. Or comparable Trade School. Preferred, Not
Keywords: eSOZO Computer and Network Services, Union , Network Technician / Tier 2 support, Professions , Union, New Jersey
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